Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Rick Allen's Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Rick Allen's Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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Agree
Agree Disagree Strongly
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Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ASE (Automotive Service Excellence)
TECH-NET
CARQUEST
IATN (International Automotive Technicians' Network)
Jasper
Recommended Tire Rack Installer
World Pac
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I have known Rick Allen and his team since the 1988 and he has been providing continuous expert service and advice ever since that time. Rick and Mike are the two most honest and knowledgeable car repair men in the world. quotes-image
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I just wanted to reach out to let you know how much I appreciate and depend upon your service and integrity. It's been 23 years now that I've been relying on you to keep my vehicles running, and 20 years since Mike recommended that I buy a Tacoma - thank you Mike! Sometimes, as I am sitting in the waiting area listening to Mike interact with a customer, I am just amazed at his 'triage' skills. Whatever the knowledge level of the client is, Mike is always able to glean information from them and develop an idea of what the issue might be with the vehicle in question. He is incredible. Everyone at the counter is so friendly - Mike, Cheryl, and Michelle! I've just recommended you to friends and they should be calling you soon, I rave about you and how you have taken good care of 'Vinnie', my truck for so many years! Have a joyous, fun-filled Christmas! I'll see you on the 2nd.quotes-image
, 01/02/2024