- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I have know Rick Allen and his team since the 1988 and he has been providing continuous expert service and advice ever since that time. Rick and Mike are the two most honest and knowledgeable car repair men in the world.
Just wanted to let you know you guys are the best. You do very good work. You have a clean neat shop. You treat us all like family. Even on rough days you keep on smiling. There's not a better place anywhere to get your car fixed. ANYWAY I WANT YOU ALL TO HAVE THE BEST OF DAYS THIS COMING YEAR 2018!